IBM-AUSTRIA - PC-HW-Support    30 Aug 1999

GPPE, PAGE FAULT ABEND RUNNING NETWARE 3X/4X (SPXS Patch)

     Record number:       H163301
     Device:              D/T8640
     Model:               M
     Hit count:           UHC00000
     Success count:       USC0000
     Publication code:    PC50
     Tip key:
     Date created:        O98/04/08
     Date last altered:   A98/04/08
     Owning B.U.:         USA


Abstract: GPPE, PAGE FAULT ABEND RUNNING NETWARE 3X/4X (SPXS Patch)

SYMPTOM:

•  NetWare SMP 4x requires 3 to 5 minutes to return from calling TLI Function t_sndrel or t_revel
•  The System ABENDS running NetWare 3x / 4x. Some typical ABEND messages include (but not limited to) the following:

"Abend: General Protection Processor Exception (Error code 00000000) OS version: Novell NetWare 4.10 November 8, 1994 Running Process:
Interrupt service routine (nested count 2)"

"Abend: General Protection Processor Exception (Error code 00000000) OS version: Novell NetWare 4.10 November 8, 1994 Running Process:
Server 10 Process"

"Abend: General Protection Processor Exception (Error code 00000000) OS version: Novell NetWare 4.10 November 8, 1994 Running Process:
nsrd 3 Process" These were running Legato Network backup software.

"Abend: Page Fault Processor Exception (Error code 00000000) Running Process:
TO Server #00001 Process"

PROBLEM ISOLATION AIDS:

•  The System is any PC Server / Netfinity server running Novell NetWare 3x / 4x , or 4x SMP.
•  The System passes Diagnostics

FIX:

1.  Contact Novell Technical Support (800-858-4000) and ask for  FSPXS08A.EXE (it is a self-extracting executable file that  creates a diskette). This Novel Field Patch contains  SPXS.NLM version T which is required if the System ABENDS.
2.  Follow the instructions listed in the FSPXS08A.TXT file to apply this New Novell SPXS FIELD PATCH.

NOTE: At the time this document was published, the FIELD PATCH FSPXS08A.EXE was not available in the PUBLIC area of the Novell Website. Check the Website for availability of this file prior calling Novell.

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