IBM-AUSTRIA - PC-HW-Support    30 Aug 1999

WHEN RUNNING DOWN LEVEL DIAGS. I2C TEST and SP TESTS FAIL

    Record number:       H165402
    Device:              D/T8680
    Model:               M
    Hit count:           UHC00005
    Success count:       USC0000
    Publication code:    PC50
    Tip key:
    Date created:        O98/11/02
    Date last altered:   A99/01/15
    Owning B.U.:         USA


Abstract: WHEN RUNNING DOWN LEVEL DIAGS. I2C TEST and SP TESTS FAIL

SYMPTOM:

System will fail I2C tests when running down level diagnostics.
There can be other diagnostic tests failing as well.

PROBLEM ISOLATION AIDS:

•  The system is a Netfinity 7000 M10 server, Type 8680, any model.
•  The system's Diagnostics Fail.
•  The system's Diagnostics version is 19 or lower.

FIX:

DIAGNOSTICS VERSION 21A. This version is 1.00 and can be found on the following URL address:

http://www.pc.ibm.com/support?page=IBM+PCSERVER

Go to download files and access diagnostics for M10.
File names are Diagnostics Flash Diskette Version 1.00. Disk 1 is 33L3574 and disk 2 is 33L3575.

WORKAROUND:

Check level of system diagnostics.
If diagnostics is below Version 21, flash up to Diagnostics Version 21.
Latest version of diagnostics is located on the WEB.
It will be the M10 Diagnostic diskette Version 1.00. There are 2 flash disks needed to do update process.

DETAILS:

You can determine level of diagnostics on system as follows:

1.  Enter system setup (F1).
   1.  System Information.
   2.  Product Data.
   3.  Check diagnostics level.
       Correct build level is Version 21 dated 09/03/98.

2.  Enter diagnostics (F2).
   1.  Quit.
   2.  About.
   3.  Look at the 4th line, right side. It will state build level.
       Version 21 is correct level.

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