NOS FAILS to BOOT when SERVER is REBOOTED DURING REBUILD

^{IBM-AUSTRIA - PC-HW-Support 30 Aug 1999}

NOS FAILS to BOOT when SERVER is REBOOTED DURING REBUILD

Subject: NOS FAILS to BOOT when SERVER is REBOOTED DURING REBUILD
New Netfinity server RETAIN Tip:

Record number: H165714 Device: D/T8476 Model: M Hit count: UHC00000 Success count: USC0000 Publication code: PC50 Tip key: Date created: O99/01/18 Date last altered: A99/01/19 Owning B.U.: USA

Abstract: NOS FAILS to BOOT when SERVER is REBOOTED DURING REBUILD

SYMPTOM:

Network Operating System (NOS) fails to load if the Server is rebooted while in the middle of a rebuild of a RAID-1, or RAID-5 drive.

When the rebuild is finished the Server will boot fine.
Some of the errors that could be seen when the problem occurs, include
not being able for the NOS to see the drive, or not being able to find
files necessary for the NOS to completely come up.

PROBLEM ISOLATION AIDS:

The system is any of the following IBM servers:

a Netfinity 7000-M10 server, Type 8680, any Model.
a Netfinity 7000 server, Type 8651, any Model.
a Netfinity 5500-M10 server, Type 8661, any Model.
a Netfinity 5500 server, Type 8660, any Model.
a Netfinity 5000 server, Type 8659, any Model.
a Netfinity 3500 server, Type 8644, any Model.
a Netfinity 3000 server, Type 8476, any Model.
a Netfinity 704 server, Type 8650, any Model.
a PC Server 330, Type 8640, any Model.
a PC Server 325, Type 8639, any Model.
a PC Server 315, Type 8638, any Model.
a PC Server 310, Type 8639, any Model.

The Battery Backup Cache option is installed in one or more of the following options that is configured in the system:

ServeRAID II (Including on-board) ServeRAID 3L ServeRAID 3H

The system's ServeRAID adapter is compatible to the machine it is installed in.

NOTE: The Netfinity ServerProven Compatibility web page at the following URL:

http://www.pc.ibm.com/us/compat/

The BIOS level affected is - All levels prior to 3.10.05
The Firmware level affected is as follows:

For ServeRAID II and Onboard ServeRAID II: all levels prior to 2.87.03. For the ServeRAID 3H or ServeRAID 3L): all levels prior to 3.10.08.

FIX:

This problem is fixed in the IBM ServeRAID BIOS Firmware Update Diskette v3.10.
The fix is to upgrade the BIOS and Firmware to this level or greater.

Note: Anytime you upgrade to a new version of ServeRAID software, we recommend that you upgrade all components,
(Firmware, BIOS, Device Drivers, Command Line Utilities, ServeRAID Administration Utility, etc.).

The fix, version 3.10 or later, and the other recommended ServeRAID diskettes can be downloaded from the following URL:

http://www.pc.ibm.com/searchfiles.html

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