IBM-AUSTRIA - PC-HW-Support    30 Aug 1999

ERROR DURING INSTALLATION OF SERVERAID CLUSTER SOLUTION

    Record number:       H166359
    Device:              D/T8661
    Model:               M
    Hit count:           UHC00010
    Success count:       USC0000
    Publication code:    PC50
    Tip key:
    Date created:        O99/04/20
    Date last altered:   A99/07/07
    Owning B.U.:         USA


Abstract: ERROR DURING INSTALLATION OF SERVERAID CLUSTER SOLUTION

SYMPTOM:

During the ServeRAID / Microsoft Cluster Server 1.0 (MSCS) installation process the user is instructed to move all share disk from Node "A" to Node "B".

The following error CAN occur during the execution of IPSHAHTO.EXE from Node "B":

"MERGE failed on merge id# X-X on ServeRAID #X
<sp#X>. Error - 0x1122005"

Note: The value X will vary.

PROBLEM ISOLATION AIDS:

•  The system is any IBM server certified for MSCS and ServeRAID II or 3H.

•  Note: Currently shipping configurations are listed at the following URL:

  http://www.pc.ibm.com/us/compat/clustering/matrix.shtml

•  PC Server 325 server, Type 8639, Models: Pxx, RB0, 1RY or 2RY.
•  PC Server 330 server, Type 8640, Models: Pxx, 11Y, or 21Y.
•  PC Server 704 server, Type 8650, any Model.
•  Netfinity 3500 server, Type 8644, any Model.
•  Netfinity 5000 server, Type 8659, any Model.
•  Netfinity 5500-M10 server, Type 8661, any Model.
•  Netfinity 5500 server, Type 8660, any Model.
•  Netfinity 7000-M10 server, Type 8680, any Model.
•  Netfinity 7000 server, Type 8651, any Model.

•  The system is configured with one of the following ServeRAID options:

    a ServeRAID II Ultra SCSI Adapter, Option P/N 76H3584
    a ServeRAID-3H Ultra2 SCSI Adapter, Option P/N 01K7207

•  The system is configured with Microsoft Windows NT 4.0 Enterprise, with any level Service Pack applied.

FIX:

Update Firmware/BIOS on your ServeRAID II or ServeRAID 3L/3H adapter using "PC ServeRAID BIOS and Firmware Diskette version 3.50B" or later.
The Windows NT ServeRAID device driver, ServeRAID Administrator, and cluster software must also be updated.

Note: Please review
"ServeRAID - IBM Netfinity High Availability Cluster Solutions For IBM ServeRAID-3H and ServeRAID-3HB Installation and User's Guide" before upgrading.

The User's Guide is available from the following URL:

ftp://ftp.pc.ibm.com/pub/pccbbs/pc_servers/33l3890.pdf

"PC ServeRAID BIOS and Firmware Diskette version 3.50B" image file (00n9010.exe) is available from the following URL:

http://www.pc.ibm.com/searchfiles.html
search on "ServeRAID Firmware"

Note:

1.  The corresponding Text file (00n9010.txt) is viewable on-line and may be printed.
2.  To creating a BIOS update diskette; the downloaded file (00n9010.exe) is a self-extracting  executable file that will prompt for a diskette.
    Follow instructions on the display to create the diskette.

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