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Numeric Error Codes




Numeric Error Codes

In the following index, X can represent any number.

Error Code    FRU/Action
  
000 1. Be sure adapter device and Bus Master fields
SCSI Adapter not enabled.     are enabled in PCI configuration program.
      See documentation shipped with computer
  
02X 1. SCSI Adapter
  
08X 1. SCSI Cable
Check SCSI terminator installation. 2. SCSI Terminator
  3. SCSI Device
  4. SCSI Adapter
  
101 1. System Board
Interrupt failure.
102 1. System Board
Timer error.
106 1. System Board
  
110 1. Memory Module
System board parity error. 2. System Board
  
111 1. Reseat adapters
I/O channel parity error. 2. Any Adapter
  3. System Board
  
114 1. Memory Module
External ROM checksum error. 2. System Board
  
129 1. Processor
Internal cache test error. 2. L2 Cache Memory
  3. System Board
  
151 1. System Board
Real-time clock failure.
161 1. Run Setup
Bad CMOS battery. 2. Clock Battery (See 'Battery Notice')
  3. System Board
  
162 1. Diskette Drive
And unable to run diagnostics. 2. System Board
  3. Diskette Drive Cable
  
162 1. Run Setup
  2. Clock Battery (See 'Battery Notice')
  3. System Board
  
163 1. Time and Date Set?
Clock not updating or invalid time set. 2. Clock Battery (See 'Battery Notice')
  3. System Board
  
164 1. Run Setup. Check System Summary menu
POST detected a base memory or     for memory size change.
extended memory size mismatch error.     (See 'Setup Program (Type 8639)'.)
      Run the Extended Memory Diagnostic tests.
  
17X, 18X 1. C2 Security
  
175 1. Riser Card
  2. System Board
  
176 1. Covers were removed from the computer.
  
177 1. Riser Card
Corrupted Administrator Password. 2. System Board
  
178 1. Riser Card
  2. System Board
  
183 1. Enter the administrator password
  
184 1. Enter new password
Password removed
due to check-sum error.
185 1. Set configuration and reinstall the
Corrupted boot sequence.     boot sequence.
  
186 1. Riser Card
  2. System Board
  
189 1. More than three password attempts
      were made to access the computer
  
1XX 1. System Board
Not listed above.
201 1. Memory Module
Memory data error. 2. System Board
  
225 1. Unsupported Memory
  
229 1. L2 Cache Memory
External cache test error. 2. System Board
  
262 1. Run Setup. Check System Summary menu for memory
POST detected a base memory     type change. See 'Setup Program (Type 8639)'
or extended memory type error. 2. Run the Extended Memory Diagnostic tests.
  
301 1. Keyboard
  2. Keyboard Cable
  3. System Board
  
303 1. Mouse
With an 8603 error. 2. Keyboard
  3. Keyboard Cable
  4. System Board
  
303 1. Keyboard
With no 8603 error. 2. Keyboard Cable
  3. System Board
  
3XX 1. Keyboard
Not listed above. 2. Keyboard Cable
  3. System Board
  
5XX 1. Display Adapter (if installed)
  2. System Board
  
601 1. Diskette Drive A
  2. Diskette Drive Cable
  3. System Board
  
604 1. Diskette Drive A
And unable to run diagnostics. 2. Diskette Drive Cable
  3. System Board
  
604 1. Diskette Drive B
And able to run diagnostics. 2. Diskette Drive Cable
  3. System Board
  
605 1. Diskette Drive
POST cannot unlock the 2. Diskette Drive Cable
diskette drive. 3. System Board
  
662 1. Diskette drive configuration error
      or wrong diskette drive type,
      run Set Configuration.
  
6XX 1. Diskette Drive
Not listed above. 2. System Board
  3. External Drive Adapter
  4. Diskette Drive Cable
  5. Power Supply
  
762 1. Run Setup
Math coprocessor configuration error. 2. Math Coprocessor
  3. System Board
  
7XX 1. Math Coprocessor
Not listed above. 2. System Board
  
962 1. Run Configuration
Parallel port configuration error. 2. Parallel Adapter (if installed)
  3. System Board
  
9XX 1. Printer
  2. System Board
  
1047 1. 16-Bit AT Fast SCSI Adapter
  
107X 1. Check SCSI terminator installation.
Check SCSI terminator installation. 2. SCSI Cable
  3. SCSI Terminator
  4. SCSI Device
  5. SCSI Adapter
  
0176, 0177, 0178, 0179 1. Be sure the PUTR module (on systemboard) is installed.
  
1101 1. Run Advanced Diagnostics
Serial connector error,
possible system board failure.
1101, 1102, 1106, 1. System Board
1108, 1109 2. Any Serial Device
  
1107 1. Serial Device Cable
  2. System Board
  
1102 1. Run Advanced Diagnostics
Card selected feedback error.
1103 1. Run Advanced Diagnostics
Port fails register check. 2. System Board
  
1106 1. Run Advanced Diagnostics
Serial option cannot 2. System Board
be turned off.
1107 1. Serial Device Cable
  2. System Board
  
1110 1. Run Advanced Diagnostics
Register test failed. 2. System Board
  
1116 1. Run Advanced Diagnostics
Interrupt error.
1117 1. Run Advanced Diagnostics
Failed baud rate test.
1162 1. Run Configuration
Serial port configuration error. 2. Serial Adapter (if installed)
  3. System Board
  
11XX 1. System Board
Not listed above.
1201 1. System Board
  2. Any Serial Device
  
1202, 1206, 1208, 1. Dual Async Adapter/A
1209, 12XX 2. System Board
  3. Any Serial Device
  
1207 1. Communications Cable
  2. Dual Async Adapter/A
  
13XX 1. Game Adapter
  
1402    Information only
Printer not ready.
1403    Information only
No paper error, or
interrupt failure.
1404 1. Run Advanced Diagnostics
System board timeout failure
1405 1. Run Advanced Diagnostics
Parallel adapter error.
1406 1. Run Advanced Diagnostics
Presence test error.
14XX 1. Printer
Not listed above. Check printer 2. System Board
before replacing system board.
15XX 1. SDLC Adapter
  
1692 1. Run FDISK to ensure at least one
Boot sequence error.     active partition is set active.
  
16XX 1. 36/38 Workstation Adapter
  
1762 1. Run Configuration
Hard disk drive configuration error.     (See 'Setup Program (Type 8639)'.)
  
1780 (Disk Drive 0) 1. See 'Power Supply'
1781 (Disk Drive 1) 2. Hard Disk Drive
1782 (Disk Drive 2) 3. System Board
1783 (Disk Drive 3) 4. Hard Disk Cable
  5. Power Supply
  
1962 1. Possible hard disk drive problem,
Boot sequence error.     see 'Hard Disk Drive Boot Error'
  
209X 1. Diskette Drive
  2. Diskette Cable
  3. 16-bit AT Fast SCSI Adapter
  
20XX 1. BSC Adapter
Not listed above 2. Riser Card
  
21XX 1. SCSI Device
  2. 16-bit AT Fast SCSI Adapter
  3. Alternate BSC Adapter
  4. Riser Card
  
2401, 2402 1. Display
If screen colors change.
2401, 2402 1. System Board
If screen colors are OK. 2. Display
  
2409 1. Display
  
2410 1. System Board
  2. Display
  
2462 1. Run Configuration
Video memory configuration error. 2. Video Memory Modules
  3. Video Adapter (if installed)
  4. System Board
  
3015, 3040 1. Network Attached?
Check for missing wrap 2. LF Translator
or terminator plug on the 3. Cable Problem
adapter. 4. PC Network Adapter
  5. Riser Card
  
30XX 1. PC Network Adapter
  2. LF Translator
  3. Cable Problem?
  4. Riser Card
  
3115, 3140 1. Network Attached?
  2. LF Translator
  3. Alternate PC Network-Adapter
  4. Cable Problem
  5. Riser Card
  
31XX 1. Alternate PC Network Adapter
  2. LF Translator
  3. Cable Problem?
  4. Riser Card
  
36XX 1. GPIB Adapter
  2. Riser Card
  
38XX 1. DAC Adapter
  2. Riser Card
  
4611, 4630 1. Multiport/2 Interface Board
  2. Multiport/2 Adapter
  
4612, 4613
4640, 4641 1. Memory Module Package
  2. Multiport/2 Adapter
  
4650 1. Multiport Interface Cable
  
46XX 1. Multiport/2 Adapter
Not listed above. 2. Multiport/2 Interface Board
  3. Memory Module
  
5600 1. Financial System Controller Adapter
  
5962 1. Run Configuration
CD-ROM configuration error. 2. CD-ROM Drive
  3. CD-ROM Adapter
  4. System Board
  
62XX 1. 1st Store Loop Adapter
  2. Adapter Cable
  
63XX 1. 2nd Store Loop Adapter
  2. Adapter Cable
  
64XX 1. Network Adapter
  
71XX 1. Voice Adapter
  
74XX 1. Display Adapter (if installed)
  2. Riser Card
  
76XX 1. Page Printer Adapter
  
78XX 1. High Speed Adapter
  
79XX 1. 3117 Adapter
  
80XX 1. PCMCIA Adapter
  
84XX 1. Speech Adapter
  2. Speech Control Assembly
  3. Riser Card
  
8601, 8602 1. Pointing Device (Mouse)
  2. System Board
  
8603, 8604 1. System Board
  2. Pointing Device (Mouse)
  
86XX 1. Mouse
Not listed above 2. System Board
  
89XX 1. PC Music Adapter
  2. MIDI Adapter Unit
  3. Riser Card
  
91XX 1. Optical Drive
  2. Adapter
  
96XX 1. SCSI Adapter
  2. Any SCSI Device
  3. System Board
  
10101, 10102, 10104 1. Have customer verify correct operating
10105, 10106, 10107     system device drivers are installed and
10108, 10109, 10111     and operational.
10112, 10113, 10114 2. Modem
10115, 10116
10103, 10110, 101171 1. System Board
  2. Data/Fax Modem
  
10117 1. Check system speaker
Not listed above. 2. Check PSTN cable
  3. External DAA (if installed)
  4. Modem
  
10118 1. Run Diagnostics and verify the
      correct operation of the modem slot
  2. Modem
  
10119 1. Diagnostics detected a non-IBM modem
  2. Modem
  
10120 1. Check PSTN Cable
  2. External DAA (if installed)
  3. Modem
  
10132, 10133, 10134 1. Modem
10135, 10136, 10137
10138, 10139, 10140
10141, 10142, 10143
10144, 10145, 10146
10147, 10148, 10149
10150, 10151, 10152
10153 1. Data/Fax Modem
  2. System Board
  
101XX 1. Modem Adapter/A
Not listed above. 2. Data/Fax Modem
  3. System Board
  
10450, 10451, 10490 1. Run Advanced Diagnostics
10491, 10492, 10499 2. Riser Card
Read/write error. 3. Hard Disk Drive
  4. System Board
  
10452 1. Run Advanced Diagnostics
Seek test error.
10453    Information only
Wrong drive type?
10454 1. Run Advanced Diagnostics
Sector buffer test error.
10455, 10456 1. Run Advanced Diagnostics
Controller error.
10459    Information only
Drive diagnostic command error.
10461 1. Run Advanced Diagnostics
Drive format error
10462 1. Run Advanced Diagnostics
Controller seek error.
10464 1. Run Advanced Diagnostics
Hard Drive read error.
10467 1. Run Advanced Diagnostics
Drive non fatal seek error.
10468 1. Run Advanced Diagnostics
Drive fatal seek error.
10469 1. Run Advanced Diagnostics
Drive soft error count exceeded.
10470, 10471, 10472 1. Run Advanced Diagnostics
Controller wrap error.
10473    Information only
Corrupt data. Low level
format might be required.
10480 1. Hard Disk Drive (ESDI)
  2. Drive Cable
  3. System Board
  
10481 1. Run Advanced Diagnostics
ESDI drive D seek error.
10482 1. Run Advanced Diagnostics
Drive select acknowledgement bad.
106X1 1. Check Configuration
  2. Ethernet Adapter
  
10635 1. Power-off computer, wait ten seconds,
      then power-on the computer
  2. Ethernet Adapter
  
10651, 10660 1. Check Cables
  2. Ethernet Adapter
  
106XX 1. Ethernet Adapter
Not listed above.
107XX 1. 5.25-inch External Diskette Drive
  2. 5.25-inch Diskette Drive Adapter/A
  
109XX 1. ActionMedia Adapter/A
Check the adapter cables. 2. System Board
  
112XX 1. SCSI Adapter
This adapter does 2. Any SCSI Device
not have cache. 3. System Board
  
119XX 1. 3119 Adapter
  
121XX 1. Modem Adapter
  2. Any Serial Device
  3. System Board
  
136XX 1. ISDN Primary Rate Adapter
  2. System Board
  
137XX 1. System Board
  
141XX 1. Realtime Interface Coprocessor
      Portmaster Adapter/A
  
143XX 1. Japanese Display Adapter
  2. System Board
  
14710, 14711 1. System Board
      Display Adapter
  2. Adapter Video Memory
  
148XX 1. Display Adapter
  
14901, 14902 1. Display Adapter
1491X, 14922 2. System Board
  3. Display (any type)
  
14932 1. External Display
  2. Display Adapter
  
16101 1. Riser Card Battery
      (See page 'Battery Notice')
  
161XX 1. FaxConcentrator Adapter
  
164XX 1. 120MB Internal Tape Drive
  2. Diskette Cable
  3. System Board
  
16500 1. 6157 Tape Attachment Adapter
  
16520, 16540 1. 6157 Streaming Tape Drive
  2. 6157 Tape Attachment Adapter
  
166XX, 167XX 1. Token Ring Adapter
  2. System Board
  3. Riser Card
  
18001 to 18029 1. Wizard Adapter
  2. Wizard Adapter Memory
  
18031 to 18039 1. Wizard Adapter Cable
  
185XXXX 1. DBCS Japanese Display Adapter/A
  2. System Board
  
20001 to 20003 1. Image Adapter/A
      Image-I Adapter/A
  2. Memory Module DRAM, VRAM
  
20004 1. Memory Module DRAM, VRAM
  2. Image Adapter/A
      Image-I Adapter/A
  
20005 to 20010 1. Image Adapter/A
      Image-I Adapter/A
  2. Memory Module DRAM, VRAM
  
200XX 1. Image Adapter/A
Not listed above.     Image-I Adapter/A
  2. Memory Module DRAM, VRAM
  3. System Board
  
20101 to 20103 1. Printer/Scanner Option
  2. Image Adapter/A
  3. Memory Module DRAM, VRAM
  
20104 1. Memory Module DRAM, VRAM
  2. Printer/Scanner Option
  3. Image Adapter/A
  
20105 to 20110 1. Printer/Scanner Option
  2. Image Adapter/A
  3. Memory Module DRAM, VRAM
  
Image Adapter/A 1. Replace memory module (shown in graphic.)
Memory Test failure
indicated by graphic
of adapter.
206XX 1. SCSI-2 Adapter
  2. Any SCSI Device
  3. System Board
  
208XX 1. Any SCSI Device
Verify there are no duplicate
SCSI ID settings on the same bus.
210XXXX 1. SCSI Hard Disk Drive
Internal bus, size unknown. 2. SCSI Adapter or System Board
210XXX1 3. SCSI Cable
External bus, size unknown. 4. SCSI ID Switch (on some models)
  
Tape Drive amber LED remains on 1. Tape Drive
  2. SCSI Cable (internal)
  3. SCSI Adapter or System Board
  
Tape Drive green 'in use' LED 1. Tape Drive
fails to come on. 2. SCSI Adapter or System Board
  3. SCSI Cable (internal)
      SCSI Cable (external)
  
Tape automatically 1. Tape Cassette
ejected from drive. 2. Drive
  
SCSI ID on 1. Rotary Switch Circuit Board
rotary switch does not 2. Circuit Board Cable
match SCSI ID set in 3. Tape Drive
configuration. Verify
drive switches inside
cover are set to zero.
Tape sticks/breaks 1. Tape Cassette
in drive.
Verify that the tapes
used meet ANSI standard
X3B5.
212XX 1. SCSI Printer
  2. Printer Cable
  
213XX 1. SCSI Processor
  
214XX 1. WORM Drive
  
215XXXC 1. CD-ROM Drive I
215XXXD     CD-ROM Drive II
215XXXE     Enhanced CD-ROM Drive II
215XXXU     Any CD-ROM Drive
If an external device, 2. SCSI Cable
and power-on LED is 3. SCSI Adapter or System Board
off, check external voltages.
216XX 1. Scanner
  
217XX 1. Rewritable Optical Drive
If an external device, 2. SCSI Adapter or System Board
and power-on LED is off, 3. SCSI Cable
check external voltages.
218XX 1. Changer
Check for multi CD
tray, or juke box.
219XX 1. SCSI Communications Device
  
24201Y0, 24210Y0 1. ISDN/2 Adapter
Be sure wrap plug 2. ISDN/2 Wrap Plug
is attached. 3. ISDN/2 Communications Cable
  
273XX 1. 1Mbps Micro Channel Infrared LAN Adapter
  
27501, 27503 1. ServerGuard Adapter
27506, 27507 2. System Board
  
27502, 27504, 27510 1. ServerGuard Adapter
27511, 27533, 27534
27536, 27537
27509 1. Remove redundant adapters,
      run Auto Configuration
      program, then retest.
  
27512 1. WMSELF.DGS diagnostics file missing.
  2. WMSELF.DGS diagnostics file incorrect.
  
27535 1. 3V Lithium Backup Battery
  2. ServerGuard Adapter
  
27554 1. Internal Temperature out of range
  2. ServerGuard Adapter
  
27555, 27556 1. ServerGuard Adapter
  2. Power Supply
  
27557 1. 7.2V NiCad Main Battery Pack
  2. ServerGuard Adapter
  
27558, 27559 1. PCMCIA Type II Modem
27560, 27561 2. ServerGuard Adapter
  
27562 1. External Power Control not connected
  2. External Power Control
  3. ServerGuard Adapter
  
27563, 27564 1. External Power Control
  2. ServerGuard Adapter
  
275XX 1. Update Diagnostic Software
  
27801 to 27879 1. Personal Dictation System Adapter
  2. System Board
  
27880 to 27889 1. External FRU
      (Speaker, Microphone)
  
I999030X
Hard disk reset failure.    Possible hard disk drive problem,
     see 'Hard Disk Drive Boot Error'
  
I9990301 1. Hard Disk Drive failure, run the Hard Disk
      Drive diagnostics.
  
I9990305 1. No Boot Partition, run the Hard Disk
      Drive diagnostics.


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